To exercise the right of withdrawal, you must inform us (Wing42, Otmar Nitsche, Blumenstr. 28, 02826 Görlitz, Germany) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the electronic form on our website to do so, but you are not obligated to do so. If you want to use our electronic form, first use your credentials to sign in on our website and in your account overview click on “order history and details”. Click on the link marked “Details” next to the order you want to return. In the list of products, mark the ones that you want to return. You will find a box “merchandise return”. Insofar as you return the product(s) within 14 days of the purchase you need not give any reasons for the return. We would however appreciate it if you choose to do so anyway so that we can improve our offers for the future.
Alternatively, you can also use the following form to return goods. Just print it, fill it out and send it to us by mail. Revocation form
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of the withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.